Returns & Refunds Policy

Last Updated: 05.06.2024

At Modern Choices, we offer a 14-day return policy to ensure that you are completely satisfied with your purchase.

Initiating a Return

To initiate a return, please contact us at mymodern.choices@gmail.com. Once your return is approved, you will be responsible for arranging the return shipping and providing the shipping label. Detailed instructions on how and where to send your package will be provided. Please note that returns without prior approval will not be accepted.

Return Shipping Costs

Customers are responsible for covering the return shipping costs, including the shipping label, for returns to our warehouse in Asia.

Return Eligibility

For a return to be eligible, the item must be in its original condition, unworn or unused, with tags, and in the original packaging. Please include the receipt or proof of purchase with your return.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately at mymodern.choices@gmail.com. We will assess the situation and provide a resolution.

Non-Returnable Items

Certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, sale items and gift cards cannot be returned.

Exchanges

For exchanges, the quickest way to get the item you desire is to return the original item. Once your return is processed and accepted, you can make a separate purchase for the new item.

Refunds

Refunds will be processed once we receive and inspect your return. You will be notified of the approval status, and if approved, the refund will be automatically issued to your original payment method within 10 business days. Please note that the time it takes for your bank or credit card company to process and post the refund may vary.

Further Assistance

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at mymodern.choices@gmail.com for further assistance. We are committed to ensuring a smooth and satisfactory return process.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at mymodern.choices@gmail.com.